The ConvergedHub AI Platform

AI that finishes the job,
under your rules.

Design, orchestrate, deploy and govern AI experiences across voice, chat, visual channels, enterprise systems and humans, all from one platform.

Explore the platform Book a demo

Customer Voice Chat Visual

Understand Intent, context and history

Orchestrate Route, show, decide, stay in policy

Act Read and write in your systems CRM Orders Billing

Adapt Same context, any channel, any time

One platform. From conversation to outcome.

Build experiences that understand customers, orchestrate work, act across enterprise systems and preserve context across every channel.

Re-imagine Experiences

Four products, one converged engine, build once and it works across every channel, system and handoff.

Speak

See

Interact

Resolve

Escalate

Automate complex journeys with AI

Deterministic AI Agents No-Code · Low-Code Designer Personas Knowledge Guardrails Tools Outbound Campaigns

Keep context across every channel

Phone Web Chat · Voice · Avatar SMS Email

Turn conversations into visual experiences

Converged Cards Images Video Documents

Connect AI and humans seamlessly

Next Best Action Query KB Quick Replies Screen & File Sharing Visual Guidance Actions

Turn interactions into actionable insight

Interaction Logs Interaction Analysis Deflection Analysis

Govern AI at enterprise scale

Watch Tower Observability Simulations Evals

Build, configure and iterate faster with natural language

Workflow and agent creation AI-assisted configuration / changes Natural language queries Analyze call data A/B Testing AI recommendations

1000+ Integrations Enterprise-Grade Security & Controls

Four products. One converged engine.

Four ways to deliver, understand, assist and improve experiences, powered by the same agents, context and controls.

Experience One agent across chat, voice, avatar and phone, with visual answers and seamless handoff. Explore Assist Next best actions, instant knowledge and visual guidance, so specialists resolve faster and focus on the customer. Explore Insight Turn every conversation into real-time, searchable intelligence, ask your data anything in plain language. Explore IQ Build, configure and analyze in natural language, with AI-suggested improvements from every conversation. Explore

Why ConvergedHub

AI is easy to prototype.
We’re built for everything that comes after.

ConvergedHub helps you make AI reliable, put it into daily operation and scale it with confidence.

Outcomes, not just conversations Agents orchestrate workflows and enterprise systems to actually complete the job.

Experiences, not just agents Bring chat, voice, visual guidance, forms and actions together to create complete customer experiences.

One context. Every channel. Customers move between channels, AI and humans without repeating themselves.

Deterministic by design Define the policies, actions and boundaries agents follow, with every step traceable.

Handoff without starting over Conversation, customer state and system context move with the customer to a human.

Live in days, not months Launch one focused journey quickly, prove the outcome, then expand from there.

Security & trust

Enterprise controls, not a checkbox.

Role-based access control, encryption, retention windows and audit logging are configured per workspace. Reports, policies and subprocessor details are available in the Trust Center.

Role-based access, SSO and SCIM provisioning

Encryption in transit and at rest, with regional data residency

Configurable retention, redaction and PII handling

Full audit trail of every agent decision and action

Visit Security & Trust

SSO & SCIM Multi-factor authentication PII redaction Audit logging Encryption at rest & transit Penetration tested

99.5%

Uptime SLA

Regional

Data residency

24/7

Security monitoring

Keep your stack. Reimagine the experience.

ConvergedHub sits as an experience layer above your stack. Your CRM, contact center, telephony, knowledge and models stay where they are. No rip-and-replace required.

Your enterprise stack

CRM CCaaS Telephony Knowledge LLMs Enterprise APIs MCP and tools Identity

Experience Orchestration Layer

Agents, context, guardrails, converged visuals and human handoff, one session across every channel.

Where customers meet you

Phone Web Chat · Voice · Avatar App SMS Email Human agents

Integrations

Reach any system, through the tools you already automate with.

Connect directly through APIs and MCP tools, or through n8n, Make and Zapier, and agents can reach thousands of systems without a custom build.

1000+ connectors MCP tools Webhooks & events No rip-and-replace

CRM & CDP Salesforce, Dynamics, HubSpot

Contact center CCaaS, telephony, SIP

Knowledge Portals, wikis, document stores

Models Bring your own LLM provider

Enterprise APIs Orders, billing, payments, logistics

Tools & MCP Custom actions and agent tools

Identity SSO, SCIM, verification

Analytics Warehouses, BI, event streams

Put the platform to work on your own use case.

Spin up an agent on your data in a free trial, or have our team walk you through it.

Get started Book a demo

AI that finishes the job, under your rules.