ECOMMERCE & RETAIL
Convert Browsers to Buyers with Converged AI Experiences
Unlock new conversations, build smarter workflows, boost sale conversion, and grow faster with AI-powered tools built for the modern retail customers.
Reimagine Your Industry Use Cases with
AI-led Converged Experiences
Hyper-Personalization
- Voice-First Personal Shopper
- Size & Fit Advisor
- Style Match & Look Builder
- Interactive Shoppable Concierge
- Smart Loyalty & Rewards Coach
- Return-Prevention Counselor
- Conversational Style-Quiz Assistant
and many more…
Order & Inventory Inquiries
- Order status
- Photo/QR receipt lookup
- In-store availability / finder
- Curbside check-in
- Dynamic substitution engine
- Predictive re-order prompts
- Recall alerts
- Back-in-stock notifications
- Spare-parts & serial number match
and many more…
Post-Purchase Support
- Returns & exchanges
- Setup & assembly coach
- Live visual troubleshooting
- Warranty & claims automation
- Trade-in and recycling concierge
- Deliver delay and re-routing alerts
and many more…
Hyper-Personalized Shopping Experiences Across Channels
Empower your brand with AI that personalizes product discovery, resolves post-purchase issues instantly, and delivers proactive support—so you can boost conversions, reduce returns, and build lasting customer loyalty.
Guided Product Discovery via
Real-Time Personalization
Enhance shopping journey & make discovery enjoyable
Proactive Engagement to
Reduce Cart Abandonment
Simplify catalog navigation & product discovery
Visual Discovery &
Similar Product Suggestions
Enhance engagement & recover lost sales upon stock outage.
Automated Inventory & Order Inquiry Handling
Resolve product availability, order status, and delivery questions instantly across channels — freeing up your team while keeping customers informed and satisfied.
Instantly Answer Product Availability Queries
Enhance CX with real-time stock visibility, decreasing bounce rates and driving purchases.
Boost Operational Efficiency with Automation
Streamline your support team by using AI for routine inquiries, decreasing resolution times & costs.
Recover Lost Revenue by Suggesting Alternatives
Suggest in-stock substitutes or provide back-in-stock notifications to engage customers.
Intelligent Post-Purchase Support that
Drives Loyalty
Enable your service teams with AI that handles billing inquiries, resolves outages proactively, and delivers personalized support across channels—so you can reduce call volumes, boost satisfaction, and build long-term customer trust.
Learning Loops from Post-Purchase Behavior
Enhance post-purchase behavior with AI that learns, adapts, and improves customer experience.
AI-Driven Product Support & Troubleshooting
Accelerate resolutions and reduce returns using AI for setup, troubleshooting, and seamless post-purchase escalation.
Smart Cross-Sell & Re-Engagement
Boost repeat purchases using AI for product recommendations, reorder reminders, and personalized offers.