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Customer Service Product Troubleshooting  Self-Service 

with Converged AI Experiences

Build experiences that differentiates your brand, automates customer interactions with AI and delivers exceptional service!

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Add Magic into CX with
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See how different industries can re-imagine their customer experiences...

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Call ClearSound Electronics support line for troubleshooting an issue with 'ClearSound A-10' headphones.
Here are the use cases covered in this demo:

  • Bluetooth connectivity issues
  • Quick battery discharge
  • Unable to locate a button
  • Random blinking light
  • Switch between 2 connected devices

+1 (978) 233-3555

  • How-to (skip song, adjust volume, etc.)
  • Configure shortcut button
  • What’s in the box
  • Wired connection troubleshooting
  • Voice assistant configuration

+1 (978) 233-3555

Call ClearSound Electronics support line for troubleshooting an issue with 'ClearSound A-10' headphones.
Use cases covered in this demo include:

  • Bluetooth connectivity issues
  • Quick battery discharge
  • Unable to locate a button
  • Random blinking light
  • Switch between 2 connected devices
  • How-to (skip song, adjust volume, etc.)
  • Configure shortcut button
  • What’s in the box
  • Wired connection troubleshooting
  • Voice assistant configuration
Edit Content

Call PetalCrafters, a floral gift store, to order flowers for joyous occasions or for sad occasions.
Here are the use cases covered in this demo:

Visual Ordering Experience:
  • Gift ordering for joyous occasions (e.g. birthday, anniversaries, new birth, etc.)
  • Gifts ordering for solemn occasions  (e.g. funeral or health-related concerns)

+1 (224) 490-0888

Support Requests:
  • Delivery issues (e.g. didn’t receive flowers, rude driver delivery, etc.)
  • Refund / replacement issues (e.g. flowers damaged, wrong items delivered, not delivered on time, etc.)

+1 (224) 490-0888

Call PetalCrafters, a floral gift store, to order flowers for joyous occasions or for sad occasions.
Use cases covered in this demo include:

  • Gift ordering for joyous occasions
    (e.g. birthday, anniversaries, new birth, etc.)
  • Gifts ordering for solemn occasions
    (e.g. funeral or health-related concerns)
  • Delivery issues
    (e.g. didn’t receive flowers, rude driver delivery, etc.)
  • Refund / replacement issues
    (e.g. flowers damaged, wrong items delivered, not delivered on time, etc.)
Edit Content

Call EnergyConnect Utilities to get bill explanation and ways to reduce your electricity bills.
Here are some sample use cases covered in this demo:

  • Explanation of High Bill & Usage
  • Explanation of Plans & Comparison
  • Billing Issue Resolutions
  • Energy efficiency tips

+1 (320) 422-2444

  • Report an outage
  • Status of service request
  • Severe weather preparation
  •  Seup auto-pay / reset password

+1 (320) 422-2444

Call EnergyConnect Utilities to get bill explanation and ways to reduce your electricity bills.
Use cases covered in this demo include:

  • Explanation of High Bill & Usage
  • Explanation of Plans & Comparison
  • Billing Issue Resolutions
  • Energy efficiency tips
  • Report an outage
  • Status of service request
  • Severe weather preparation
  •  Seup auto-pay / reset password

The above are just a few sample scenarios. Converged Experience can be easily designed for all types of use cases including returns, general inquiries, ordering, and sales, among others.

Converged (Voice + Visual) Experience is a

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Boost AI conversions and reduce drop-offs by combining voice with visuals experiences to deliver smart, context-rich experiences.

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Increase satisfaction with seamless, context-aware handoffs that let customers switch between chat or voice without repeating themselves.

Greater Operational Efficiency

Blending visual interfaces with voice support drives faster, more effective problem-solving of both routine and complex tasks.
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